U.S. Diplomats Aren't Stupid After All

How WikiLeaks restored one journalist's faith in the State Department.

BY JOSHUA KUCERA | DECEMBER 1, 2010

As a journalist covering international affairs, I have long wondered: Are U.S. diplomats ignorant or lying? I have talked to countless numbers of them in dozens of countries in "on background" interviews, that staple of foreign reportage. Readers recognize a background interview by its citation of "a Western diplomat," and theoretically that anonymity frees the diplomat to talk frankly. But in practice, I've found that when that diplomat is American, the result is still often nothing more than warmed-over talking points, displaying a level of knowledge that suggests a cramming of the Wikipedia entry on the country in question. "Of course things could be better, but overall the situation is improving," they'll say blandly, while I scribble "BLAH BLAH BLAH" in my notebook, hoping they can't see it, to maintain the fiction that I'm interested in what they're saying.

This is not the case with other countries' diplomats. When I travel to a foreign capital, I will ask the U.S. Embassy there for a background briefing, but I know not to expect much from it. I've found it far more useful to set up meetings with the Europeans -- Germans, French, or Swiss, especially. Those are the diplomats who will give you the real dirt: juicy details about corruption and political infighting and what nefarious schemes the Russians or Chinese (or Americans) are up to in the country. The difference is so striking that I long ago concluded that the Americans -- the product of a Foreign Service selection process that encourages dutiful ladder-climbers rather than creative thinkers and then sends them out to be walled up in overprotected embassy compounds far from town -- were just not as sharp as their wilier continental counterparts. (I exaggerate here slightly -- I also have met very savvy American diplomats, including all of you who are reading this article right now.)

In any case, this is what I thought until I started reading the diplomatic cables that WikiLeaks has started making public. U.S. Foreign Service officers might not like their confidential correspondence aired in public, but overall, the cables portray them as smart and perceptive, and with no illusions about the countries they are dealing with.

This summer, I was in Kazakhstan on a reporting trip and arranged a background interview with Ambassador Richard Hoagland at the U.S. Embassy in the capital, Astana. Most observers of Kazakhstan agree that it is an autocratic state with a bit of "political reform" window dressing. Hoagland seemed to have a far more credulous take. He described the Parliament -- which has only one party, that of President Nursultan Nazarbayev -- as "relatively independent." Of the country's beleaguered NGOs, he said: "For the most part, civil society here is growing and strong, and except for a few instances it operates quite freely." Although he also threw in some tepid criticisms, his overall tone was positive. Later, when I repeated the quotes to a representative of Kazakh civil society, he rolled his eyes.

I had interviewed Hoagland for a magazine article I'm working on, and after I got home and went through my notebook, so many of the quotes were anodyne that I wondered whether I could use them on the record. My intention was slightly devious: In my article, I wanted to set this guy up as a chump who naively believed the rhetoric Nazarbayev and his cronies were feeding him. So I emailed the embassy's press officer and asked whether the ambassador would allow me to use these quotes with his name. And he agreed.

But in the two cables written by Hoagland that WikiLeaks has released, he certainly does not come off like a chump. "Corruption is endemic among Kazakhstani officialdom.... [T]hey're stealing directly from the public trough," he wrote in a cable that portrays an ongoing so-called "anti-corruption campaign" as merely a means for settling intragovernmental scores. Another cable from Kazakhstan (written by a political-economic officer) snarkily describes the nouveau-riche lifestyles of the country's leaders. One U.S. Embassy official spotted the country's prime minister, Karim Massimov, popping into an Astana discothèque at 11:30 pm: "His companions quickly tired but Masimov remained, dancing alone and animatedly on the stage for another 15-20 minutes."

These don't necessarily contradict what Hoagland told me. We didn't talk much about corruption, and none of the documents leaked thus far discuss his perception of their political reforms. But the tone is certainly different. His description of Kazakhstan in his interview with me did not jibe with the reality of Kazakhstan. His cables do.

Many of the others also describe the world I know rather than the sterile world of diplomat-speak. One of my favorite cables of the recent release -- a vivid account from a wedding in Dagestan -- could have been a Slate dispatch. Others are really funny: calling Russian Prime Minister Vladimir Putin "Batman" and President Dmitry Medvedev "Robin," or the dry skewering of Prince Andrew's boorish British pomposity among the Kyrgyz.

So why don't U.S. diplomats usually talk like this? Tautologically, yes, talking like this is "undiplomatic." But the Kazakhs surely know they are corrupt and aren't fooling anyone. Meanwhile, they are probably saying equally harsh things about the United States. So why can't the Americans just sit down with the Kazakhs and say, "OK, you're crude and corrupt, and we're oafish neoimperialists. But you have things we want, and we have things you want. So let's do business." Why wouldn't that work?

My theory: It would work fine with the Kazakhs, but it's the American people who would flinch at it. Perhaps not so much at frank talk about Kazakhstan, but about other, more high-profile countries with which the United States does business despite their dubious ethics -- China or Saudi Arabia, for example. Americans like to believe in American exceptionalism, that the United States is a force for good around the world, not just another country pursuing its interests via geopolitical horse-trading. This is part of why there is such a visceral public backlash against WikiLeaks -- because it lays bare U.S. diplomacy in all its blunt, unromantic reality.

Europeans are more comfortable with political reality, which is why their diplomats can speak more freely. Their U.S. counterparts, though, know this is distasteful to the people they represent, so they are more circumspect when they talk. With 99.9 percent of the WikiLeaks cables still yet to drop, the American people are going to learn a lot more about how their Foreign Service works. And if that means they can all start talking about their foreign policy like adults, that's a good thing.

Alex Wong/Getty Images

 

Joshua Kucera is a Washington-based freelance writer. He blogs at The Bug Pit.

SGROGGINS

10:15 PM ET

December 1, 2010

Look closer

But if you look closer at the leaks you will see frustration by foreign countries that the US should better understand the local situation. Like the one regarding Iran where the US diplomats were urged to "understand the history".

I have puzzled over this too though I meet business people rather than diplomats, but its the same story. I have been doing business in Asia and the Middle East for 20 years which requires a lot of travel. I have learned that when in Shanghai, Bangkok, Singapore, Phnom Penh, or anywhere where you want to understand the lie of the land and who is who to avoid Americans...unless you want to spend an evening listening to the American talk about himself, and gee how its not like this back home in a simplistic superior sort of way. As you say, the European, German, British, Scandinavian, tend to have a good feel for what's going on and you can have interesting discussions. My conclusion is Americans are brought up and educated into the American Exceptionalism perspective, so why would they be interested in any other culture or place. Combined with the US being big and diverse and vacation time being short the American can happily stay home and doesn't need to travel. Hence the American gives the rest of the world the impression of being ignorant and oafish, which of course they are in relative terms.

 

XTIANGODLOKI

2:32 PM ET

December 6, 2010

The Ugly American is not only American

I donno, in Asia I find most expats to be at least somewhat snobbish. That makes sense because most of them can live better than the locals. Some of them, often English teachers from the US and England, are simply hateful to point it makes you wonder why would they even bother to stay in foreign land which they hate so much.

One thing about Americans businessmen though is that they are not too adventurous especially when it comes to food. So when they visit places like in Singapore, Shanghai, or Tokyo they would rather eat at McDonalds than local favorites.

 

STRATEGIC DISCOURSE

2:17 AM ET

December 2, 2010

Kucera's questionable assessment

I understand Kucera's assessment and argument regarding greater transparency and materiality amongst the American diplomatic corps, but I question his conclusions.

Like the author, I am well aware that the US has many highly talented and knowledgeable individuals in the Foreign Service, and while we can castigate the American approach abroad as being walled-off and buried in bureaucracy, I'm not convinced that the situation is all that different from other diplomatic missions, apart from the scale of the enterprise.

Having lived and worked in many countries over the years, I am also not convinced that Americans as a whole are simply arrogant, uninformed, and disconnected when operating in foreign locales. In terms of diplomatic upbringing, Europeans undoubtedly benefit from numerous languages, close physical proximity to one another on the continent, and shared political / economic / defense organizations. But that is not to say that those same Europeans can't also be arrogant, uninformed, or disconnected as well, particularly when outside the comfort of Western Europe.

I've found that with any nationality going abroad, they tend to break down very quickly into one of two groups; those who wish to recreate their home countries culture, lifestyle, cuisine, language predominance, and so forth, by surrounding themselves with their own countrymen. The other group tends to immediately seek seclusion from their fellow citizens abroad, to learn about local customs, language, cuisine, social constructs, etc. For a journalist, it is far easier to find the first group, usually in the capital city, who openly congregate together, than the latter group, which tends to me made up of individuals who go off on their own, often to less travelled locations, in search of new experiences.

And what about American Exceptionalism? This is a debate that I have struggled with over the years, is America indeed exceptional, or is it simply a form of patriotic, perhaps even nationalistic self-aggrandizement? There are times when American Exceptionalism probably does get the US into trouble, through actions or perceptions which may be at odds with the global current, if one could call it that. However, there is also probably something to say about the history, make-up, character, and influence of America that is undeniably extraordinary. But, is that what so many Americans have found aggravating about WikiLeaks, in that it exposes our exceptionalism for little more than political wrangling and gamesmanship? I doubt it. While many Americans would like the US to be a ‘force for good’ in the world, there is a big difference between our desire, and our expectations. From what I can gather, the anger in America toward WikiLeaks is more related to the fact that there is a web-based organization, led by a foreigner (Assange), who believes that not only does it have the right to divulge American state secrets, but it has an obligation to do so. I believe that many Americans, who are patriotic by nature, take the actions of WikiLeaks as an affront to their country – simple as that.

The main point of Kucera’s argument however dealt with the fact that American diplomats and Foreign Service officials simply lie, instead of dispensing the dirty truth. Most informed observers of political, economic, and security issues in a given area will likely know the ‘ground truth’, with some variations based on that person’s interests and perspective. So, if a diplomat acts ‘diplomatic’, and glosses over some of the more salacious aspects of a situation, that seems primarily inconvenient for the journalist, looking for a great quote or title blurb. I would argue that the true motivation behind ‘diplomatic’ speak, especially for the US, is not that we want our populace or anyone else to remain woefully ignorant, but to preserve our working relationships abroad. The Saudis or the Chinese are already well aware of our criticisms and concerns, so how does it help to discuss that in public?

There was an interesting opinion piece in The Economist a few days ago, which described WikiLeaks as degenerating into gossip. The author wrote: “Diplomatic cables are something entirely different. It's part of the nature of human communication that one doesn't always say the same thing to every audience. There are perfectly good reasons why you don't always tell the same story to your boss as you do to your spouse. There are things Washington needs to tell Riyadh to explain what it's just told Jerusalem and things Washington needs to tell Jerusalem to explain what it's just told Riyadh, and these cables shouldn't be crossed. There's nothing wrong with this. It's inevitable. And it wouldn't make the world a better place if Washington were unable to say anything to Jerusalem without its being heard by Riyadh, any more than it would if you were unable to tell your spouse anything without its being heard by your boss”. [Source: http://www.economist.com/blogs/democracyinamerica/2010/11/wikileaks]

Unlike the Swiss, or even the Germans for that matter, I believe that the political, economic, and security obligations of the US are simply on a different scale in comparison, by orders of magnitude – thus requiring a different approach. While discussing issues more bluntly in public might feel good at the moment, by ‘telling it like it is’, the consequences and impact are far too great, and undermines the working relationship by which we hope to address our criticisms and concerns of other states. Moreover, anyone working in government or the military should understand that absolutely no statement can assumed to be private or ‘off the record’ – such qualifiers don’t exist in reality. In the end, I don’t believe that any of these issues are barriers to “talking about foreign policy like adults” as Kucera states, but are simply the rules and restrictions of the game we call diplomacy.

 

IAMNOTHERE

4:37 AM ET

December 2, 2010

Wait, wait, wait

Wait, wait, wait!

Let me get this straight.

"U.S. diplomats aren't stupid after all" because they are at least as smart as you think you are?

I think you should have titled this "I am smart." It would have been more honest.

As smug and condescending as you sound - especially in the last two paragraphs - I actually thought you were European. Maybe you just have the American version of the disease, whose primary symptom is the delusion that your audience can never be American but always, always European.

Let me give you the perspective you're just too blind to see. The difference between what you report and what the diplomats write is just time and consequence. Your articles - as important as you think they are - only live for the duration of whatever medium they appear and - I could be wrong but - I don't think anybody bases foreign policy decisions on your analysis.

 

MICHAELRKISTLER

8:50 AM ET

December 3, 2010

smug and condescending

Got a chuckle out of this one. In my travels overseas (3 to 4 trips a year) I would have to say the majority of the smug and condescending people I meet are my fellow Americans. I can see where the "ugly American" moniker comes from. Perhaps it's the style of travel I do, I tend to wander off the established tourist trails, so the comfort level isn't what most of us are accustomed to, but it's always the Americans that look down there nose and criticize others that don't meet up to their standards. Not all mind you, and there are some Europeans that fit that mold as well, but if I were going to stereotype I would have to say it's the other way around.

 

PUBLICUS

4:18 AM ET

December 4, 2010

One will get you ten

While I know you are not far from the truth, I still say for every one of our fellow Americans abroad who are insufferable arrogant bores, there are ten Europeans who are certain they are the superior race. The worst American I knew only began every third sentence by saying, "In America we ..." Rather than pop off at the mouth, the Europeans simply looked silently down their nose at everyone.

The DepState Diplomatic Service has only been alluded to in the Comments, but that effete bunch certainly contribute significantly to the view foreigners have of American arrogance. Most of the Diplomatic Service is certain they descend from aristocracy and that if they didn't, they are going to create their own. When one doesn't know everything but insists on having everyone else think he does, one says some pretty wild stuff, and shamelessly so.

Then there are the Australians abroad - my god. I always try to let the Australian speak before I do, eat before I do, opine before I do because I can't help but seem better than that. But then Canadians say the same thing about us, so go figure.

 

DIPABROAD

6:18 AM ET

December 2, 2010

Arrogant, ignorant, and just plain wrong

Mr. Kucera, of course, has extensive foreign policy credentials. He's served abroad in Pakistan, where he was wrestled into an armored car the minute he arrived at the airport, so he wouldn't be shot by insurgents. He's lived in a hooch in rural Afghanistan, working 7 days a week for a year, patiently trying to set up meetings with tribal chiefs. He's overseen prisons in Iraq, training guards, prosecutors and judges to minimize human-rights abuses. He's dealt with misconceptions of US power around the world, talking to student groups, facing down hostile crowds and answering tough questions. (In the local language, of course - he's fluent in everything from Serbian to Bahasa Indonesian. And, naturally, Kazakh.) He lives abroad, breathing air thick with coal dust, getting intestinal worms from the water, putting himself and his family at risk of infectious disease, evacuation, and violent attack, in order to do his job and serve his country.

And, of course, he's been an ambassador, so he knows perfectly well that his job is preserving the relationship with his host country, representing US interests, and pushing quietly for reforms behind the scenes. He also, because he's not a idiot or a chump, would never jeopardize his work or his mission by speaking frankly to an amoral journalist who ADMITS (!) he is specifically trying to twist the ambassador's words to create the most sensational story possible.

Oh wait! Kucera hasn't done these things? He's just a WRITER? And FREELANCE AT THAT?

Well, shoot. Forget it, then. Mr. Kucera, all you've proven with this story is that your ignorance of the real work of diplomacy and diplomats is matched only by your monumental arrogance. (The cables are credible because they "describe the world I know"!?!?!) Congratulations. You've just outed yourself as every bit as clueless and walled-in as you accuse us of being.

Frankly, Foreign Policy, I'm disappointed. I thought you were a serious magazine for policy practitioners, not a showplace for misinformed hacks. You've just lost my respect and my readership.

 

MZERTER

11:01 PM ET

December 2, 2010

Ad hominem?

Ad hominem?

 

DISIGNY

8:56 AM ET

December 2, 2010

Why it matters

He hit on the real issue: fooling the American public into funding and believing in, all this foolishness. As long as the American public is willing to bankrupt themselves for their delusions, as Bin Laden so astutely perceived, it will continue. That doesn't mean at all that this mode is viable.

 

HOBBIT3791

2:58 PM ET

December 2, 2010

Written by Hoagland???

Are we to accept to ramblings of an author who actually believes that an Ambassador writes his own cables just because him name is at the bottom of them?

 

HURRICANEWARNING

2:07 AM ET

December 3, 2010

Im already bored by these

Im already bored by these leaks. Whatever. time to move on. the world continues to turn. If Assange really wants to help things he'll go feed starving children or lend his expertise to refugee groups. Why doesnt he work on Sudan and Myanmar etc...? Yes , yes America is the big bad wolf, we are always to blame...blah,blah,blah,blah,blah. Poor, innocent Iran, Venezuela, North Korea and Pakistan. They were just minding their own business when the 'oafish' bully America came and ruined their day. i feel so bad for them.

I shudder to think what people would do upon reading the diplomatic discourse of European powers in the age of Colonialism. You know Europe, the age when you permanently screwed up Africa, South America, the Middle East and Asia.

- This stuff is all pretty damn tame when put in historical perspective.

 

DZOO23

2:43 AM ET

December 3, 2010

What?

So let me get this straight. You have assumed for years that American diplomats are stupid because they didn't sacrifice the information security plan for you?

Have you ever considered that perhaps you consistently fail to suitably impress them?

 

GABRIELCISNEROS

11:40 AM ET

December 3, 2010

Diplomatic Sources?

Umberto Eco made the observation that these confidential and secret cables look like "cut and paste" jobs from the local press. It's interesting to hear from "the press" - Joshua - that he is pleasantly surprised by the level of knowledge revealed by the leaks. Which leads to the following query: is Joshua impressed because he is reading cables based on what he may have written?

While my comment is too cute by a few parts, it nonetheless hints at the tautological nature of sourcing. Ultimately it is the candor of the actual political actors or the presence of first-hand sources that keeps any of this search for information vaguely honest. I think that many people will think twice about confiding in the secrecy of ANY embassy for some time. Which means, unfortunately, that Joshua will have cause to see the diplomatic corps as chumps once again...

 

BEEMER1201

2:53 PM ET

December 3, 2010

Cliches

I believe the point Mr. Kucera misses is that these diplomats speak in cliches intentionally because they don't want to make news. Perhaps, I can use the movie "Bull Durham" as a anology (BTW- Mr. Kucera, in this case, interviews with athletes=your interviews with diplomats):

Crash Davis: It's time to work on your interviews.
Ebby Calvin LaLoosh: My interviews? What do I gotta do?
Crash Davis: You're gonna have to learn your clichés. You're gonna have to study them, you're gonna have to know them. They're your friends. Write this down: "We gotta play it one day at a time."
Ebby Calvin LaLoosh: Got to play... it's pretty boring.
Crash Davis: 'Course it's boring, that's the point...

 

JEDI20

8:35 AM ET

December 5, 2010

Title should be "Josh Kucera is an idiot"

So you write an article about how you are too dumb to realize that people are not giving you the whole story (probably because you have acted like an arrogant jerk) and that when they do give you some information, you plan to make them look stupid. Then, you publish the article on a blog read by the very people you thought were stupid. Josh Kucera is an idiot, I hope all of your future background interview requests are denied.

 

XTIANGODLOKI

2:46 PM ET

December 6, 2010

So the Euro Diplomats are better at trash talking

Or so the author thought.

I am actually a little surprised that the comments on this board had turned into an Ugly American/European bash thread, not because expats from rich nations living in poor nations don't typically embrace unwarranted self-importance, but because the article is dealing with diplomats, and not your average expat/tourist.

After reading this article I don't feel much different about the US diplomats, but my feeling about European diplomats have certainly changed. Apparently the Europeans diplomats like to trash talk behind people's backs a lot more often than the American diplomats.

 

FSILBER

7:55 AM ET

December 7, 2010

Reason Americans resent WikiLeaks

From his willingness to publish certain sensitive information, it is clear that Assange wishes to protect Al Kaida operatives in Yemen. That makes him a big jerk in my book.

 

EZRA

9:25 AM ET

December 7, 2010

Nah

I still think they're stupid. Not in the sense of not knowing the Kazakh state is corrupt--they probably do know that. But if they're so smart, why is it that the US, despite having all the advantages in the world diplomatically, seems to be outmaneuvred so often? E.g., we read in the leaks that all the Arab countries really want Iran's nuclear program to be eliminated, by force if necessary. What I would say, if I were in charge, is "Go ahead and do it," and if they can't do it, if they need US help, they ought to make some concessions in exchange for that help. Instead, why do I get the feeling that, if God forbid we do make a move on Iran, that it will be the US that makes concessions to the Arab nations, and that the Arab nations will still excoriate us for imperialism, hating Islam, etc.? No doubt we'll see the same predictable demonstrations, minor attacks on US embassies in Cairo and Damascus, the denunciations of the Great Satan, even as we do something that the Arab leaders all really want done. This scenario, I fear, plays out behind the scenes every time we hear about the US providing another x billion dollars of military aid to some 3rd World kleptocracy.

 

DIRTY WEASEL

4:51 PM ET

December 8, 2010

Take is easy on the poor fella

Colleagues, please. Show Josh a little sympathy. I mean, like you've never been clueless before and then written about how clueless you were.

Josh, you should be pleased that you've actually penned a work of profound irony -- that' not easty to define, much less do.

Your mistake was forgetting that interviews are transactions. What do you get from a really great quote? A great story. What does the Ambassador get? PNG'd. Why would anyone take that deal (especially someone with the bureaucratic and diplomatic skills to become Ambassador)?

Look, they meet with you because they want to be polite, and maybe help out a fellow countryman who needs to publish to eat, but they get no benefit from giving you an actual story. Don't take it as patronizing (unlike this entire comment), but more like when you buy a beer for a kid just out of college. Say thanks, and then go out and work for your story.

 

TICTOC

2:24 AM ET

December 9, 2010

American public is largely isolationist

On what are you basing your assessment that the US public is less comfortable with political reality in international relations than Europeans? In general, foreign policy issues get very little attention in political races because most Americans are naturally isolationist. And only naive, leftist college students think that the US government isn't looking out for American interests abroad.

If your bias is that the American government always behaves badly overseas, chances are the American diplomats you interview can pick up on that and choose to blow you off. The Europeans, of course, talk to you because they get to enjoy getting their asses kissed by someone who "appropriately acknowledges the superiority of Europeans over Americans."

Too many American journalists (particularly freelancers) don't do enough research to understand the situation in the foreign countries they're reporting on. Whenever I read articles about Central Asia written by American freelancers, I get the sense that they've been played as "useful idiots" by people looking to undercut American diplomats who are getting in their way or to squeeze money out of the US government for "democracy promotion."

 

SOLDCLEW

5:34 PM ET

December 9, 2010

After reading your article,

After reading your article, its clear you were always the naive one...

 

KUMHO

6:27 AM ET

December 19, 2010

Thanks

After reading your articleparça kontör

 

CITIZENPAYNE

10:57 AM ET

December 30, 2010

Well look at that.

HOBBIT3791, DZOO23, JEDI20, DIPABROAD, SOLDCLEW what do these people have in common? Instead of rebutting the author's article with facts, they engage in ad hominem attacks. Pathetic.