"Hidebound Intelligence Agencies Refuse to Change."
You'd be surprised. Criticism of U.S. intelligence agencies -- at least the non-paranoid kind -- tends to portray them as stodgy bureaucracies that use their broad mandate for secrecy to shield themselves from the oversight that would make them do their jobs better. But the great majority of effective intelligence reforms have come from inside, not outside.
The organizational charts of the CIA and other U.S. intelligence agencies have undergone frequent and sometimes drastic revision, a recognition of the need to adapt to the rapidly changing world the agencies monitor and analyze. The CIA merged its analytic units covering East and West Germany in expectation of German reunification well before German unity was achieved in 1990. Other measures, such as developing greater foreign-language ability or training analysts in more sophisticated techniques, have been the focus of concentrated attention inside the agencies for years. The most effective, and probably most revolutionary, change in the intelligence community's work on terrorism was the creation of the CIA's Counterterrorist Center in 1986 -- a successful experiment that broke bureaucratic crockery, gathering previously separated collectors, analysts, and other specialists together to work side by side.
Reforms pursued from outside have received more public attention but have accomplished far less. After 9/11, the intelligence community underwent a reorganization when Congress acted on the 9/11 Commission's recommendation to make all spy agencies answerable to a single director of national intelligence. But the move has not, as hoped, unified the intelligence community, instead creating yet another agency sitting precariously atop 16 others. Because both the new director's office and the National Counterterrorism Center -- another commission recommendation -- added to, rather than replaced, existing government functions, they have further confused lines of responsibility. This much was made clear when would-be terrorist Umar Farouk Abdulmutallab tried to blow up a Detroit-bound passenger jet on Christmas Day 2009. The incident led to the same sorts of recriminations as those after 9/11, about information not being collated and dots not being connected -- only this time they were aimed at the 9/11 Commission's own creations.
Tom Williams/Roll Call


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