
IN THE LAST FEW YEARS, the most important development in human rights reporting -- and Ball's latest battleground over what the data can tell us -- has been the rise of do-it-yourself. On Jan. 3, 2008, Ory Okolloh, a Kenyan lawyer, recounted on her blog a harrowing trip through Nairobi's post-election violence, passing battles between police and civilians. "[A]ny techies out there willing to do a mashup of where the violence and destruction is occurring using Google Maps?" she asked.
Thus began Ushahidi, Swahili for "testimony," a platform for collecting and plotting texts, tweets, and e-mails submitted by the masses. Ushahidi is now ubiquitous. Around the globe it is used to track not only human rights abuses, but also earthquake damage, downed trees in snowstorms, election violence, pharmacy stock-outs -- even America's best hamburgers. Just as ubiquitous are breathless stories in the media about it. The Atlantic named it one of the top ideas of the year in 2010, calling it the "Zelig of 2010 disasters."
Ushahidi is obviously of tremendous use to first responders. But its advocates think it can be more than that: something much closer to a real-time database of catastrophe in action. Christina Corbane of the European Commission's Joint Research Center plotted Ushahidi reports against satellite maps of building damage after Haiti's 2010 earthquake and concluded that the crowdsourced data correlated with the damage. Ushahidi ran with it: Patrick Meier, Ushahidi's director of crisis mapping, argued that although crisis information sent in by the masses is unrepresentative and has been considered useless for serious statistical analysis, Corbane's work proves otherwise. "[T]his crowdsourced data can help predict the spatial distribution of structural damage in Port-au-Prince," he wrote on his blog, iRevolution.
To Ball, it is the perfect illustration of why having some data is worse than none. When he ran the numbers for Haiti, he found that the text messages and building damages were correlated with something else -- the location of the buildings themselves. A map of buildings would have been a truer guide to the damage than a map plus the Ushahidi data, Ball says. Ushahidi is not the equivalent of a random sample, he argues. "It confuses the picture." (In a scathing blog post, Meier retorted that Benetech should stick to human rights. He defended his numbers but ultimately retreated to a narrower set of claims.)
Ushahidi's SwiftRiver platform, now in beta, allows crowdsourced validation of crowdsourced data, the way Google searches validate information on the Internet. Ball, however, warns that Ushahidi is making the same mistake he did: worrying about whether the data are true, but not whether they accurately reflect events. Ushahidi is even less representative for mapping violence, he says; at least earthquakes don't have bad guys actively trying to keep people from releasing information. With human rights abuses, it's entirely plausible that what you'll hear from the worst zones is silence. "Show me video of someone in a torture chamber," he says. "Outside of Abu Ghraib, not so much."
Technology tempts us with the promises of instant accountability and omniscient knowledge. While previous conflicts were opaque, surely now technology has given us the tools to know. But look at what we "know" of the violent ouster of Muammar al-Qaddafi in Libya or the brewing sectarian war in Syria. It is no different from what we knew in Argentina or South Africa.
Measurement matters. Information about the number and patterns of atrocities influences decisions about where to put money, political support, troops. It affects judgments about who is guilty, whom to help, how to rebuild. "In the past we'd just call a bunch of people up," says Ball. "We'd survey experts: You're on the ground -- is it getting better or worse? It was just 'informed observers say,' but no one took it that seriously. Now people do take it seriously, and that's a problem. People need numbers very, very badly. And they don't give a shit where they come from."
Correction: A previous version of this article misstated the number of staff members and consultants at the Human Rights Data Analysis Group. It is 14, not nearly two dozen.


SUBJECTS:















(42)
HIDE COMMENTS LOGIN OR REGISTER REPORT ABUSE