Help Wanted

Five things that are making it more difficult to get advanced economies back to work.

BY BYRON AUGUSTE, SUSAN LUND, AND JAMES MANYIKA | MARCH 16, 2012

1. Technology is changing the nature of work. Over the past three decades, technology has altered how production and routine transaction work is done -- substituting machines for assembly-line workers and ATMs for bank tellers, for example. The next frontier is "interaction work," the fastest-growing employment category, which s includes low-skill jobs that must be done face face-to to-face (such as day-care work), as well as the managers and professionals who are the costliest corporate resources. One shift underway is for companies to disaggregate these jobs into multiple tasks-and reassigning the routine tasks to lower-skill employees, the way a paralegal takes on the routine work of attorneys. This model applies to other professions and to corporate roles, such as human-resources managers, which in many companies has been broken down into subspecialties (benefits administration, compensation, etc.). Jobs today are also becoming more "virtual" -- with broadband connections, cloud computing, and other technology, many interaction jobs can be conducted "anytime, anywhere," making it possible for employers to engage talent (full-time employees or contract workers) on an as-needed basis.

Tim Boyle/Getty Images

 

Byron Auguste is a director of McKinsey & Company based in Washington, D.C.

Susan Lund is research director of the McKinsey Global Institute, based in Washington, D.C.

James Manyika is a director of the McKinsey Global Institute based in San Francisco.

TARDALOVA

9:42 AM ET

March 19, 2012

Spam a little

Gee whiz, almost every comment on this post is a link to some company trying to sell something.

 

XMASTER4000

11:59 AM ET

March 19, 2012

Something tells me ,

Foreign Policy should do more against spam on its website, damn

 

DR. KUCHBHI

5:29 PM ET

March 19, 2012

US may be short 1.5 mill workers with college or grad degrees

Which is why I keep trying to shout from the tree tops that we need to do something to make college education cheaper.

The "charge what the market will bear" attitude of universities will destroy our economy and the employability of our kids faster than anything else will.

What's described here doesn't have to be the only way it ends up.

 

MCGANNONMA

10:48 AM ET

March 20, 2012

It's not that we're short grads, we need them in critical fields

I would should there are plenty of college graduates, the problem is their majors do not fit the skills that are required to fill that gap in jobs.

We need more engineers, scientists, programmers, accountants, nurses, etc.

What we don't need are more art, history, communications, criminal justice, journalism majors, etc. Those majors are needed to some degree but certainly not on wide scale

 

JAN Z. VOLENS

8:09 PM ET

March 19, 2012

You are clever little things! Figured it all out by yourselves !

Apres moi le deluge ! Some want to be young again and start anew - but who would want to be young again in the scenario which is now unfolding. (You can't even go for escape to Herminias on the corner of Avenida Maximo Gomez and Felix Evaristo Mejia - it's a parking garage since the end of the Great Party in the Caribbean - end decade 1980's...)

 

BRASS MONKEY

8:00 AM ET

March 20, 2012

PR gobbledygook

"labor market institutions" and "creative destruction" are nonsense phrases. Stop using Rovespeak and start making sense.

 

BROWNSHIRTSFORFAGS

8:45 AM ET

March 20, 2012

5 reasons? thats easy...

obama, hillary, nancy, joe and the senate.

 

FREETHINKER12

1:13 PM ET

March 20, 2012

.....

your retarded. The trend is decades old

 

NILS MULDOON

1:20 PM ET

March 20, 2012

the jobs are in spam generation

Looks like there are plenty of jobs to be had in the highly-paid field of spam comment generation. A real growth industry apparently. Though you may have to be a "co-worker's aunt" to earn the real money.

Come on FP, hire some kids to manage your comment section.

 

JACKMACK65

7:23 PM ET

March 20, 2012

False Premise - at least in US Markets

I reject the premise. Among the principal reasons so many jobs go unfilled here is simple risk-aversion on the part of HR and hiring managers. With applicant tracking systems that mechanically screen out the vast number of potentially qualified candidates (Oh, no, this person sold prunes to grocery chains west of the Mississippi for 12 years. I need someone who sold walnuts west of the Ohio for 13.8 years) and hiring managers insistent that there are at least 50,000 people with precise, granular "skills matches" for every imaginable role, there is little chance that the right people can be found.

What's needed is an entirely new kind of thinking. The kind of common sense one used to find at the neighborhood hardware store, perhaps, where the owner would hire a kid because he had a great attitude and the right relevant skills, like being helpful to customers, figuring out problems, and understanding the math inside the cash register.

Oh, right. Today that neighborhood hardware store is a Home Depot, where you can have a crap attitude entirely, not know a quarter from a loonie, but if you've had 18 years of POS experience with 12 years on a Hyster 2-ton forklift (no CATs, please), managed no fewer than 123 people and have 11.1 years at the paint mixer, well, there's a job for you.

The point is this: even when the skills are vastly more complex than the cash register and customer focus needed at Bob's Fix-It Center in 1972, there are still vastly more trainable and transferable skills than anyone seems to understand or care to look for. Mostly the fault lies with the sheer terror painted across the faces of burned out morons in HR departments who now have one more slick piece of technology to help them say "no thanks" to great people.

 

JACKMACK65

7:24 PM ET

March 20, 2012

Edit*

Doggone it, I meant to say SOUTH of the Ohio. Shoot.

 

ZACKARY GOLDFEDER

8:57 PM ET

April 15, 2012

The future of work in advanced economies

I think that, The future of work in advanced economies, there is examination of how future employment patterns will alter and, significantly, what the influences will be. In the introduction to this report the authors recognise that even though growing unemployment is a regular feature of advanced economies, there is a belief that companies cannot obtain workers with the requisite skills. The report acknowledges that even though the global recession caused by the financial crisis has been a primary cause for increased unemployment, its end will not automatically result in the return of jobs lost. Instead, it is argued, there are a number of influences that will cause the labour market to alter. Accordingly five such influences are examined: